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Talk to the Demeter team.
Pick the channel that matches your request. Each one routes to the right people with the right context.
I NEED…
SUP-01Tech SupportFirst reply < 4h
ROUTING · ON-CALL
Straight to the on-call engineer
Support tickets skip triage and land with the engineer on rotation for the affected port. Include timestamps in UTC and we can correlate against regional logs immediately.
BEFORE YOU WRITE
Prefer async? Most questions get answered fastest in the TxPipe Discord. The team and community are both there.